Waukee Gas Department

The City of Waukee owns and operates the Gas Utility which serves 4,495 accounts with approximately 74 miles of gas main. The City has operated the utility since 1966 and continues to offer exceptional service to the citizens and businesses within Waukee. In addition, the City encourages high efficiency appliances and offers a Rebate Program to help offset the cost of high efficiency gas appliances.

Waukee Public Works Department
805 University Avenue
Waukee, Iowa 50263

Mailing Address:
805 University Avenue
Waukee, Iowa 50263
 
Phone: (515) 987-4363
Fax:     (515) 987-3979

Business Hours:
Monday - Friday 7:00 AM - 3:30 PM                 

John R. Gibson, Director of Public Works
jgibson@waukee.org

Tim L. Royer, Assistant Director of Public Works
troyer@waukee.org  

Dave Dezeeuw, Gas Superintendent
ddezeeuw@waukee.org  

24-Hour Emergency Number: (515) 249-1212

If You Smell Gas:

If Gas Odor Is Slight
o Open windows and doors to ventilate the area
o Check pilot lights, re-light only if you know how
o Call Waukee Public Works if gas odor persists

If Gas Odor Is Strong
o DO NOT light matches
o DO NOT turn light switches ON or OFF
o DO NOT use the telephone
o If possible, notify everyone in the building to leave immediately
o CALL Waukee Public Works/Waukee Municipal Gas from a neighbors phone (515) 249-1212
o DO NOT re-enter your home until the gas company has told you it's safe to do so

Call Before You Dig
Iowa One Call 1-800-292-8989
http://www.iowaonecall.com/  
http://www.commongroundiowa.com/  

Gas Meter Hook-up Fees

The cost for the residential gas meter/hook-up fee is $615.00 which is paid with the building permit. The commercial gas meter hook-up fee is based on the time and materials needed when the meter is set and is billed out separately from the building permit.  Gas service and meter application is completed during the building permit application process.

Meters are read every 3rd week of the month. For more information on Utility Billing

Gas Meter Services

New Construction: To schedule installation of a new gas service and/or meter for a residential or commercial contact the Waukee Public Works Office at (515) 987-4363:

Residential:
1. The information for total connected gas load and pressure is provided with the building permit application.
2. The bracket must be installed to the foundation with all four bolts. Brackets can be obtained at the Code Compliance Office located in City Hall, 230 Highway 6.
3. The job site needs to be clear from the bracket to the street and at level grade.
4. After the above requirements are met, service will be scheduled accordingly.
5. The Waukee Gas Department will install the service, meter and lock.

Commercial:
1. The information for total connected gas load and pressure is provided with the building permit application.
2. The Job Foreman will schedule the installation with the Gas Superintendent.
3. The Waukee Gas Department will install the service, meter and lock.
Gas Meter Turned On:
1. A pressure test of the inside piping must be tested and passed by the Waukee Code Compliance Department.
2. Piping must be installed from the meter to the structure by the builder or contractor.
3. Builder or Contractor will need to contact Waukee Public Works Office at (515) 987-4363 to schedule a meter turn on.
4. The Waukee Municipal Gas Superintendent will unlock, turn on the gas and perform a 5 minute no-flow check on the meter. If the test is passed, then the meter will be left on. If it fails the test, then the gas will be turned back off and locked and the City will contact the builder or contractor.

Gas Rebate Program

The Waukee Municipal Gas provides rebates for replacement of old appliances with high efficiency gas furnaces and water heaters. They also offer rebates on the purchase of new replacement gas stoves, gas clothes dryers, and gas fireplaces.

The following list provides you with the corresponding rebates or each appliance:

Gas Water Heaters 30 gallon .61 plus
40 gallon .59 plus
50 gallon .57 plus
All gas water heaters meeting these efficiency ratings will receive a rebate of $50.00 including tankless or on-demand water heaters.

Gas Furnaces 92% plus efficiency
30,000 - 79,000 Btu/hour $ 75.00
80,000 plus Btu/hour $150.00
All furnaces meeting the efficiency rating will receive a rebate in those amounts.

The purchase of a new gas clothes dryer, gas stove or the installation of a gas log fireplace will also allow you to receive a $25.00 rebate.

Programmable Thermostats that are purchased with two or more temperature settings are eligible for a maximum rebate of 50% of the installed cost up to a maximum of $30.00.

Rebates apply as following: 1) One rebate per appliance; 2) No more than 2 per customer.

Application for the gas rebate program.  

Excess Flow Valve

In accordance with the Pipeline and Hazardous Materials Administration (PHMSA), all natural gas operators are required to install an excess flow valve on all single residential service lines that operate at not less than 10 psi (pound per square inch of pressure).

What is an Excess Flow Valve?
An excess flow valve is a device that will restrict gas flow in a customers natural gas service line by automatically closing in the event that the service line is broken, cut completely, torn apart, or otherwise separated - usually caused by some type of excavation or digging. A natural gas service line is the piping from the gas main near the street to the customer meter set and runs underground through the customer's yard.

ADDITIONAL INFORMATION: An excess flow valve will not protect against the following:
1. Customer appliance leaks
2. Small gas service line punctures
3. Gas meter set leaks

Pilot Lights

The Waukee Municipal Gas will light pilots free of charge. However, the Gas Department will not do maintenance on gas appliances and reserves the right to refuse this service if the City Employee feels it is being abused.

Educational Information

Pipeline Purpose and Reliability

Carbon Monoxide

Gas Flex Connector Warning