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Waukee City Newsfeed

Posted on: January 17, 2020

New Iowa DOT Driver's License and ID Service Center Now Open in Waukee

dot office

The Iowa Department of Transportation opened its newest driver’s license and identification service center in Waukee. It is located in Kettlestone Plaza between Jimmy John’s and UnityPoint Health Clinic at 1156 SE Ashworth Road, at the intersection of Ashworth Road and Grand Prairie Parkway in Waukee.

Driver’s license and identification services were being provided at 918 Court Street in Adel. This location is now closed.

The move from the Dallas County Treasurer-run location in Adel to the Iowa DOT-run location in Waukee was driven by the population growth of Dallas County and the western Des Moines metro suburbs which pushed demands for service far beyond those typically provided by county treasurers. The Iowa Legislature, during its 2019 session, approved funding for Iowa DOT to staff a DOT-operated service center in Dallas County. The transition of services was accomplished in cooperation with the Dallas County Treasurer’s office.

Iowa DOT driver’s license and identification service center hours are Tuesday – Friday from 8:30 a.m. to 5 p.m. and Saturday from 8 a.m. to 1 p.m. The office phone number is 515-452-0501. Iowa’s driver’s license and identification services are offered statewide at both Iowa DOT service centers and 82 county treasurer’s offices. You can do business at any issuance location across the state. Online services are also available at  

SAVE THE DATE: There will be a public open house Monday, Jan. 27 from 1 to 3 p.m. to give the press and the public a chance to see the new location in person.

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