How do I get gas service turned on?
Existing Home - Contact Utility Billing at 515-978-5502.

New Construction - Once an inside pressure test has been inspected and passed with the Code Compliance Inspectors and has been hard piped from the house to the meter and bonded, contact the Public Works Office at 515-978-7920 to schedule a pin pull and turn on. The Gas Department will perform a 5-minute no-flow check on the meter; if it passes, the meter will remain turned on. If it fails, the Gas Department will turn off and lock the meter.

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1. How do I report a gas smell?
2. What do I do if a carbon monoxide detector goes off?
3. How do I get a pilot light lit?
4. How do I get gas service turned on?
5. How do I find out about gas rebate requirements?
6. How do I find out about budget billing?
7. How do I get my gas line located?