What do I do if I smell gas?
If you smell gas, and it is a slight odor, leave the premises. Do not shut off light switches or appliances. Once you are safely away from the home, call Gas Emergency at 515-249-1212.

If the gas odor is strong, leave the premises right away and call 911.

Show All Answers

1. How do I set up my gas, water, and garbage and recycling service?
2. How much will my deposit be for utilities?
3. When is yard waste clean up?
4. What if my garbage, recycling or yard waste is missed or I was late getting it out?
5. How do I dispose of furniture or beds?
6. How do I cancel my gas, water or garbage and recycling service?
7. How do I get a copy of my utility bill?
8. How do I pay my utility bill online?
9. How do I get a streetlight fixed?
10. What do I do if I smell gas?
11. Where do I get my pet licensed with the City?
12. Who do I contact regarding a dead animal?
13. Who do I contact regarding a stray animal or a wild animal?