What is the program refund policy?
Refund requests must be made ONE WEEK prior to the first day of the program or prior to rosters being made for leagues. A $5 non-refundable handling fee will be deducted from the refund when an enrollee withdraws ONE WEEK prior to the first day of the program. Once the ONE WEEK deadline passes or rosters are formed, refunds will not be issued. For trip refunds, cancellations must be made THREE WEEKS prior to the date of the trip to receive a full refund.

Show All Answers

1. Where is the Parks & Recreation department located?
2. What programs and sports are offered by Waukee Parks & Recreation?
3. How do I register for a Parks & Recreation program?
4. What is the program refund policy?
5. What is the cancellation policy for programs, activities and special events?
6. Does the City have park shelters or other facilities available to reserve or rent?
7. What is the facility rental refund policy?
8. Does the city have a trail system?
9. Can I reserve a ball field for practice?
10. What senior activities are provided within Waukee?
11. What City festivals and special events are in Waukee?
12. What is the weather cancellation policy for programs, activities, and special events?
13. What employment opportunities are available within the Parks & Recreation department?
14. How do I volunteer for the Parks & Recreation Department?
15. How do I become a member of the Park Board?
16. What is the photo/video policy for Waukee Parks & Recreation?