Frequently Asked Questions

Call the Development Services Department at City Hall at 515-978-9533 or the Waukee Police Department at 515-978-7979. You may also report a code concern at the link below.

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The Waukee Police Department provides fingerprinting by appointment only, Monday through Friday between 8 a.m. and 10 a.m. The department is located in the Public Safety Building at 815 NW 20th Street, Waukee, IA 50263. There is a $15 fee for the first card, and each additional card is $15. Please call 515-978-7979 to make an appointment. You must bring a valid ID. Only cash or checks are accepted.

Trust your instincts! If you think something is wrong, then it may be. Citizens can be a huge help in preventing criminal activity before it occurs and before someone is a victim. In any case, you will sleep better just having it checked out. Call dispatch at 515-222-3321 or 515-222-3322. If it is an emergency, please call 911.

If you believe such an order has been violated, you should contact your attorney as soon as possible for legal advice. If the violation of such an order may cause concern for the safety of the child involved, you should contact your local law enforcement agency immediately to discuss the matter with an officer. Call 515-222-3321 or 515-222-3322 for dispatch.

Call 515-978-7979 and ask for the Patrol Supervisor for any complaints regarding officers. For any other personnel complaints, contact the Police Chief at the same number.

Officers will attempt to open vehicles only in emergency situations. If you lock your keys in your car, you may call a locksmith.

Call the Police Department at 515-978-7979 to set up a time for the tour.

Reports are available through a public record request form. Requests can be submitted here.

The Waukee Fire Department has a certified child safety seat technician. You may call the Fire Department at 515-978-7978 to schedule an appointment.

Parking tickets are payable at the Waukee Police Department. Office hours are Monday-Friday, 8 a.m. to 4 p.m. The department can accept cash or check at Waukee Public Safety, 815 NW 20th Street, Waukee, IA 50263. You can also pay online through this portal. Fees for credit card or debit card payments will apply in the online portal. 

The outdoor sirens are sounded during severe weather. Sirens go off automatically if the National Weather Service issues a tornado or straight-line wind (>70mp) warning for any part of Waukee. We do not sound an "all clear" siren, so if the sirens are going off, take cover and look for more information from a local news station or the National Weather Service. The sirens are tested each Saturday at 12 p.m. (noon) from March through September. Read more about the program here.

The snow ordinance is found in Waukee Municipal Code, Chapter 68.14, Prohibited Parking During Snow Emergency. Sign up for text alerts when the ordinance goes into effect through the Notify Me tool or Alert Iowa's Smart911 app. Get more information about winter weather in Waukee here.

Call the Waukee Police Department at 515-978-7979 to speak with the Patrol Supervisor to determine if schedules will allow an officer to make a presentation at your event.

All peddlers, solicitors, or transient merchants must have a permit from the City before they can attempt to sell their products door to door. Each person must carry a permit on their person. You may ask to see their permit before any other action is taken. If they cannot provide the permit, you may call the non-emergency dispatch for the Waukee Police Department at 515-222-3321 or 515-222-3322 to report illegal peddlers. Religious, non-profit and charitable organizations are exempt from paying for a license, but they are required to apply for a permit. Students representing a sport, activity or youth program may go door-to-door. Find more details at Waukee.org/PeddlerPermit.